Humboldt State University Help Desk FAQ

There is a known bug right now that is associated with quizzes. If you have the settings to display the questions set to anything less than unlimited (ie 5 questions per page), and you allow each attempt to build on the last (so that when the student takes the quiz again, their previous answers are there) then the quiz is only going to score THE QUESTIONS THEY CHANGED OR ANSWERED FOR THE FIRST TIME.

To add a TA to your course, please complete the following steps -

1) Enter the Control Panel
2) Click the Assign Roles link
3) Click the "Instructor Assistant" link (if you want them to only be able to edit grades, click "Non-editing Instructor")
4) Type in their name in the bottom right field, then click "Search"
5) Click on their name, then click the left arrow.

*NOTE: If your course has been crosslisted with another section, you will need to enter one of the sub-sections that appears in grey on your MyHSU page, then follow the instructions above.

In order to manually add someone to a course that has been crosslisted, you must go into one of the hidden subcourses and add them from within there. They will then have access to the crosslisted course.

We installed this patch to fix this bug on March 20th. When in the assignment view/grading area, be sure to uncheck the box that says 'Send email notification' and save preferences.
http://tracker.moodle.org/browse/MDL-6591

We have received many complaints here at HSU in regards to Moodle sending an email every time an assignment grade is updated.

Other universities have also requested this to be made an optional setting. This was originally placed as a feature request in the Moodle community a year ago, and a possible fix for this issue was just released in November. We are investigating this fix and if it meets the standards of the Lead Developer, it could possibly be released in mid to late Spring. Please check back here for updates on the progress of this feature request.

When you drop an X number of lowest scores in the Gradebook, and an extra credit assignment is the lowest number within the category, the extra credit score is dropped.

To work around this issue, create a special category for Extra Credit, and place any extra credit assignments within that category. The "Drop x lowest" will then only apply to the graded assignments. For information on how to set up categories, see this part of the Faculty Guide:
http://learn.humboldt.edu/mod/book/view.php?id=25895&chapterid=4141

The "advanced upload of files" assignment type does not permit re-submission after grading -
once the assignment is submitted for grading, the upload form is no longer provided to the student.

This is a known issue, which will be fixed in a later version of Moodle. There are tentative plans to upgrade for Fall 2008; definite plans will be posted here as they come.

http://tracker.moodle.org/browse/MDL-9657

To view the gradebook by groups or send email sorted by groups, you first need to set the group mode of the course.
1. Navigate to Control Panel -> Edit course settings -> Group Mode
2. Set the group mode to either Visible Groups or Separate groups. In regards to the gradebook either mode will be sufficient.
If you do not have groups created yet then you will need to do so now.
1. Navigate to Control Panel -> Groups
2. Press "Create Groups"
3. Give the group a name
4. Press "Create Group"
5. Press "Add/Remove Users"

Our current procedure is to create all courses in the catalog and populate them with enrollments 3 weeks before the start of classes. For Spring 09, that would be November 24th. If you want to update your course sooner, please work on an older version of the course and then request to have it copied over using the form at humboldt.edu/~moodle.

If you have groups turned on, you may only see a few students in the gradebook.

To fix this:

1. Go into the groups area through the control panel, and add yourself as a member to each group.

2. Go into the control panel of the course and click on course settings. In the Group area, change group mode from "No" to "Visible." Save changes.

You will now see your Gradebook organized by group. You can change which group you are viewing with the "Visible groups" dropdown in the upper left hand corner.