Humboldt State University Help Desk FAQ

Most graded activities and resources cannot be given a decimal score. When editing a grade all decimal values will be ignored. One exception to this rule are quizzes. You can specify how many decimal places to store within the settings of the quiz. Also, graded events which are created directly in the gradebook can be given decimal values. These events are not linked to any activity or resource.
This feature has been requested at moodle.org, so check back here for updates periodically on when this feature will be possible in Moodle.

Suggested solutions:

It is likely that your web browser is blocking a pop-up window from appearing. Check for a yellow or white bar stretching across the screen at the top of the browser viewing window.

In Firefox there will be an 'Options...' button where you can Allow pop-ups for this site.

In IE navigate to Tools-> Internet Options -> Privacy (tab) -> Sites. Now type the address of the site and click allow.

In order to have your course documents copied from one semester to the next, a course copy request form must be submitted.  This form is located at:

http://www.humboldt.edu/~moodle/forms/copycourse.html

If you are receiving an email every time someone posts to a forum in Moodle, you can turn this off by unsubscribing, but only if the instructor has turned on this option.

What is the load time displayed at the bottom of the page?
Exactly what time and what day was this occurring?
What were you doing when it was running slowly?
The best times to use Moodle are from 6:00am - 10:00am.

You will need to go to your profile.
Then click Edit Profile
Click Show Advanced
Then set "Forum tracking" to Yes.

You can access old course information until November from learn2.humboldt.edu - in order to maintain Moodle's efficiency, we are not bringing over course content to 1.8 that isn't being used for development for a coming semester. We will archive all old courses so that when you are ready to develop for the course in the future, we can activate it for you.

To send email, students can click the Control Panel link at the top of the course page, in the Control Panel, they click the "Send an email to your course" link, and check the names of the people in the course they want to send an email to.

Then they can enter a subject, a message, and click the "Send Email" button to send the email.

If a student runs into technical difficulties and is prevented from finishing a quiz, it is possible for you to clear the student's attempt, so that she can take the quiz again.

1. Go to the Quiz that was attempted .
2. Click on "Results"
3. Check the check box that is next to the attempt you wish to clear.
4. With the drop down box that says "With selected" at the end of the list of attempted quizzes, pull it down and choose "Delete".

This error is coming up because the file is still linked to your main course
page. In order to remove it from the file directory, the file must first
be deleted from the main course page - ie. if it's in course information,
you need to delete it from the course information topic area - once it's
deleted from there, then you can then delete it from the file directory.