Humboldt State University Help Desk FAQ

Students cannot access courses which are hidden.

To make your course available to students, follow these steps:

From the Course Menu:

1. Click the Control Panel link in the Course Menu.
2. Click the Edit course settings option.
3. Scroll down until you find the Availability section. From the drop down box choose "This course is available to students"
4. Scroll down to the bottom of the page and click Save changes.

If you want to preserve the student information of a Moodle course so that you may access it in the future, or have a class that is only taught every other year, then you will need to make a backup of your course and save it to your computer.

1. Enter the course you wish to backup and go to the control panel
2. Select the "Backup" link; this will take you to a new page.
3. You can leave all the options on the settings page checked. Scroll to the bottom and click continue.

Login to Moodle.
Select the course you wish to alter.
Select the “Control Panel” tab.
Select “Edit course settings”
Enter the name you wish the course to have in the “Full Name” box.
Scroll to the Bottom of this page, and select “save changes”

In order to create a successful link to a PDF or word file in your Moodle course, you will need to use the “link to file or website” resource. Any links created with the chain link icon to these types of files creates a file that is connected to your course ID. Eventually this will result in faulty links. Although these links will operate at first, in subsequent semesters they will break, therefore it is more efficient to use the resource for adding a link initially.

If you have already reset your password in WebReg and you still have problems logging into Moodle, then it is likely that you are listed as a recent student in the system, when you should be listed as a current student. This is especially the case when one has already graduated but is back for more classes. In order to correct this problem you will need to contact the AIR center to have them change your status in the system to a current student.

There are two ways to add ONCORES readings to your Moodle Course. You can choose to post one link in your Moodle course that takes students to a list of all your ONCORES readings (master list), or you can post individual links for each reading in different topic areas of your course. First we will address how to add a link to your "Master" reading list, as this is needed in your course no matter which approach you take.

Our current procedure is to create all courses in the catalog and populate them with enrollments 3 weeks before the start of classes. For Spring 09, that would be November 24th. If you want to update your course sooner, please work on an older version of the course and then request to have it copied over using the form at humboldt.edu/~moodle.

Feature requests can be found on Trac. To add a new feature request send an e-mail to mdlsos@humboldt.edu

http://edtech.humboldt.edu/trac/report/25

If you have already uploaded all of your files to gallery then you only need to perform steps 7 and 8 to link the files into Moodle.

Mozilla Firefox 2.0+:
1. On the menu bar click "Tools"
2. Select "Clear Private Data..."
3. Check the boxes next to "Cookies, Cache and Authenticated Sessions"
(see bottom of page for detailed descriptions)
4. Click "Clear Private Data Now"

Internet Explorer 7.0:
1. On the menu bar click "Tools"
2. Select "Internet Options"
3. In the general tab under the heading Browsing history press "Delete..."
4. Now press "Delete files..." and confirm
5. Now press "Delete cookies..." and confirm
6. Now press "Close"

Safari:
Hold down : Open Apple + Shift + R