Files & Documents

I tried to update a file by re-uploading a new file but it shows the old one

If you uploaded the file to the file manager with the same name as a previous file then the file WILL be overwritten.
However, due to the way in which Microsoft Windows temporarily stores online files the file will appear to you to have gone unchanged. Everyone else can see the updated file, but you will not until you clear your temporary files.  To test this you can either clear the browser cache and delete temporary internet files, or try accessing the file on a different computer.
Click here for information on how to empty your temporary internet files

How can I upload multiple files to Moodle all at once?

To upload multiple documents, simply zip them together and upload them as one file. Once the Zip file is uploaded, click the "unzip" action in your file directory.

How do I upload a file like a Word, PDF, or Powerpoint document?

To learn how to upload a file, please see the materials in our Faculty Guide located here:

http://learn.humboldt.edu/mod/book/view.php?id=25883

How do I add an ONCORES Reading?

There are two ways to add ONCORES readings to your Moodle Course. You can choose to post one link in your Moodle course that takes students to a list of all your ONCORES readings (master list), or you can post individual links for each reading in different topic areas of your course. First we will address how to add a link to your "Master" reading list, as this is needed in your course no matter which approach you take.

How do I link mp3 or video files from Gallery to Moodle?

1. Open the file in Gallery that you intend to link to Moodle. This is done by clicking the link that says "No thumbnail"
2. Copy the URL of the file. This is done differently depending on the browser you are using.
Mozilla Firefox 2.0: Right click on the "Download" link and select "Copy File Location"
Internet Explorer 7.0: Right click on the "Download" link and select "Properties" Now highlight and copy the link displayed in the Address sub-section. (Control+C to copy)

Why can't my students resubmit their file in advanced uploading assignment type?

The "advanced upload of files" assignment type does not permit re-submission after grading -
once the assignment is submitted for grading, the upload form is no longer provided to the student.

This is a known issue, which will be fixed in a later version of Moodle. There are tentative plans to upgrade for Fall 2008; definite plans will be posted here as they come.

http://tracker.moodle.org/browse/MDL-9657

How do I link a picture, audio or video file in Gallery to Moodle?

If you have already uploaded all of your files to gallery then you only need to perform steps 7 and 8 to link the files into Moodle.

How do I delete temporary internet files and clear my cache?

Mozilla Firefox 2.0+:
1. On the menu bar click "Tools"
2. Select "Clear Private Data..."
3. Check the boxes next to "Cookies, Cache and Authenticated Sessions"
(see bottom of page for detailed descriptions)
4. Click "Clear Private Data Now"

Internet Explorer 7.0:
1. On the menu bar click "Tools"
2. Select "Internet Options"
3. In the general tab under the heading Browsing history press "Delete..."
4. Now press "Delete files..." and confirm
5. Now press "Delete cookies..." and confirm
6. Now press "Close"

Safari:
Hold down : Open Apple + Shift + R

Why are my file links broken? Need to rename the file.

If there is an _ or a . in the file name, this can cause the link to break.
You will need to rename your files. You can do so by entering the control panel and clicking the files link. From here, scroll down until you see the file listed. To the right there will be a "rename" link.
Click this, rename the file and remove the _ and . Save changes, and the link will be updated to work.

Why is Moodle linking to the old file when I just uploaded a new one?

If you uploaded the file to the file manager with the same name as a previous file then the file WILL be overwritten. The new file is displaying for everyone else but you. Due to the way in which Microsoft Windows temporarily stores online files the file will appear to have gone unchanged. To test this you can either clear the browser cache and delete temporary internet files, reboot your computer or try accessing the file on a different computer.

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